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  1. Support Hotmart
  2. I purchased a product through Hotmart and I need help
  3. I wish to cancel my purchase

I wish to cancel my purchase

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  • How do I request an order cancellation and get a refund?
  • How can I request the cancellation and refund of a purchase made with a local payment method or bank debit?
  • How does the subscription cancellation and refund work?
  • What do I do when the refund deadline expires?
  • What should I do if I don’t recognize a charge on my statement?
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