If you have made a payment with BACS or SEPA and would like to request a refund, simply contact your bank directly. If you have any questions, please contact our Customer Support so we can help you.
Articles in this section
- I need to request a refund for a payment made with BACS or SEPA
- What do I do when the refund deadline expires?
- How do I request an order cancellation and get a refund?
- How can I request the cancellation and refund of a purchase made with a local payment method or bank debit?
- How do I request a refund for a purchase made using PIX?
- What should I do if I don’t recognize a charge on my statement?