Hotmart Extensions offers webinar, email marketing, and page creator solutions for your business integrated with your Hotmart account. So, any plan change or subscription cancellation must be carried out on the platform.
You can cancel your Extensions subscription at any time; just follow the steps below:
1 - Access your Hotmart account through the link:
2 - Click on the dots icon (Tools) in the upper right corner of the dashboard;
3 - Select My Extensions;
4 - A new window will open. Scroll to the bottom of this page;
5 - On the section Cancel Subscription, click on Cancel and then confirm by clicking on the Cancel Subscription button.
Done! Your subscription is canceled immediately, and you'll no longer have access to the solutions included in your plan. You can reactivate your subscription whenever you like.
If you followed the steps described above but could not cancel your subscription, please contact our Customer Support.