In order to use the tools on our platform, send a product, and make it available for promotion, the Producer must first submit to a process of review.
The process of review assesses a variety of aspects in the registration of the product in order to make sure that everything complies with platform policies.
Why is there a process of review for products at Hotmart?
It’s quite clear that, the more products available, the better for Hotmart and the community. Therefore, why did we, instead of simply approving all products, create a process of review that may, in many cases, lead to the rejection of a product?
The answer to this question is simple:
As much as we want to have as many products as possible, Hotmart prioritizes not only the experience of Producers, but also the experience of Affiliates and Buyers.
We want to prevent Affiliates from promoting a low-quality product, or one that is inadequate to the policies to their customers. We also want to prevent that customers feel frustrated with their purchase, with the Affiliate who recommended the product, and with Hotmart.
Sending my product for review:
To send your product for review, follow the steps below:
1. Access your Hotmart Account.
2. From the side menu, click on Products
3. Select My Products
4. Find the product and click on Edit
5. You will be redirected to your product’s Dashboard
6. Click on Send for Review
It takes up to 3 business days for a review to be completed. If you set up an Affiliate Program for your product, it will also be reviewed by our team.
If you have any questions or issues regarding this matter, we suggest you contact our Support team with the subject line PRODUCT REVIEW, informing the ID code of your product.
To find your product’s ID, click on Products > My Products. The code contains up to 6 digits and and can be found below the name of the product.