How do I check in with my eTicket?

In 2015 Hotmart introduced a new function: eTickets - electronic tickets for real-life events and congresses. Once your payment has been approved, the payment confirmation and access details will be sent directly to your e-mail. Remember to check your inbox, your trash and spam folders. Your safety settings may forward our e-mails to one of those folders.

 

The procedure for eTicket purchases is different from orders on Hotmart. You must check in before your ticket (voucher) is generated.  The voucher must be presented at the entrance of the event. There are two ways to check in:

 

Using the order confirmation e-mail

  1. Click on the "confirm eticket" button on the e-mail. You will be forwarded to a page where you should enter your details.
  2. Once done, click on "Register for the event". A voucher in PDF format will be generated.
  3. Save and print your voucher.

 

Using your Hotmart account

  1. Log into your Hotmart account using the link https://www.hotmart.com/login
  2. Click on ORDERS on the superior menu and select the option "My orders".
  3. On the next page, click on the 'Check in" icon.
  4. Once done, click on "Register for the event". A voucher in PDF format will be generated.
  5. Save and print your voucher.

 

If you have any problems with this procedure, please send a request to our support team. Use the ETICKET.

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