How to get in touch with Payoneer?

Payoneer is a payment platform that Hotmart chose to be its partner to help processing purchases and make the payment of Producers and Affiliates. With it, we fully trust all payments will be made with the security and speed our users need!

In spite of its partnership with Hotmart, this payment platform is an independent company, therefore, if you have questions or need customer support, you need to directly contact this platform. Here’s its contact information:

Customer Support (online chat - English only): https://payoneer.custhelp.com/app/home/session/L3RpbWUvMTQ1MzExNzAzOS9zaWQvNHpRc2ZRR20=

Support email: autosupport@payoneer.com

Phone number (Monday to Friday; consider Time-Zone: 6:00 to 18:00 UTC -5:00):

* In the US: 1-800-251-2521 x2

* Outside the US: 1-646-658-3695 x2

Warning: By making international calls, fees may apply according to your mobile plan.

If you have further questions, get in touch with our Customer Support through the email soporte@hotmart.com!

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