How to set up my chat on the checkout page

Chat support can be a powerful tool to clear your buyer’s questions and make the sale. To set it up, just follow the steps below:

1. Log in at Hotmart at https://app-vlc.hotmart.com/login

2. On the left-side menu select Products 

3. Click on My Products 

4. Select the product you wish on the pencil-shaped icon Manage 

5. Click on Tools 

6. Click on Checkout Settings  

7. Scroll down until you find the option Online Chat Options

8. Select the option you wish and enter your Chat Code

Note: the code shouldn’t have any tag such as <script> or <iframe>.

9. Click on Save at the end of the page 

If you have any questions setting up your chat, just talk to our Support Team.

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